What is experience design, exactly?

Experience design is the creation of experiences for the purpose of entertainment, persuasion, recreation, or human enrichment where the emotional journey of an individual or group is the focus. Experience design is a growing field that rethinks how meaning and value are created, often by taking a holistic, human-centered approach to design.

What can I hire you for?

My availability is very limited given my full-time position at SYPartners. That said, I’m always open to giving a talk or teaching. Just get in touch.

How can I help with your current work?

What would be most helpful are invitations to funerals. I’m exploring the design of transformative social experiences by comparing sex parties, funerals, and wilderness trips. You can read about it on the Patterns of Transformation site. If you or someone you know would be kind enough to invite me to a funeral you’re attending, I would be quite grateful, even if the event can’t be written about or made public in any way.

I’d also love to hear from folks who find Patterns of Transformation useful. Read it, drop me a line with questions, and join the mailing list to read answers to questions I receive.

On a completely different note, unsolicited proofreading is always appreciated. Since I have dyslexia, it’s impossible to catch all my own typos.

Why do you call yourself a designer? You seem more like an artist.

I grew up watching my mom design everything from textiles to visual layouts to interiors. Being a designer, with a client or pragmatic application in mind, resonates deeply with me, even if some of what I make ends up feeling and acting like art. My brother is also a successful designer, so it runs in the family.

If you feel more comfortable throwing me in an art bucket, social practice is a good fit. I care about the relational, not the performative.

What are some of your influences?

My idols include Susan Meiselas and Margaret Mead. As a kid, I was a dedicated fan of Bill Nye the Science Guy, the Back to the Future trilogy, and Myst. Once I learned how to escape the suburbs and get into New York City, rascal institutions like ABC No Rio, the Nuyorican Poets Cafe, and the Madagascar Institute became major influences. My whole conception of the world shifted a little after reading Mr. Wilson’s Cabinet of Wonder, and I’m gladly never going back.

What’s caught your attention lately?